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Closing date: Friday 30 June 2023
Location: Surrey
Hours: 21.6 hours per week over 3 days
Salary: up to £16,800 per year (up to £28,000 per year pro rata)
Contract: Permanent, part time
Interview date: TBC

Sight for Surrey is looking to recruit someone to join our existing Eye Clinic Liaison Officer (ECLO) team in the recently created Charity Services Department.  We are a leading charity commissioned by Surrey County Council supporting over 8,000 people across Surrey and offer a lifetime of support to people who are blind or partially sighted, Deaf, deafblind or hard of hearing.  Established in 1922, we are a countywide charity based in Fetcham, near Leatherhead.

This is a rewarding role that will give the right individual the opportunity to make a difference on a daily basis. You will be a vital member of the team working directly in the hospital eye clinics with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance face to face and over the phone. Offering individually tailored advice, you will support people to adjust to their change in circumstances and provide signposting and onward referral/access to other services.

Ideally, you will have experience of delivering health or social care support services, in a care setting.  Key to this role will be your excellent administration skills, combined with communication, and relationship-building skills with patients, clinicians and a wide variety of cross sector partners. This service works to an industry knowledge, quality framework and standard.  The candidate should have an understanding of the Health and Social Care Sector and experience of assessing individual needs; positive networking, presentation and partnership-building skills.  They also need to have personal initiative and the ability to prioritise their own workload and be self-sufficient. Excellent organisation skills and confident user of multiple IT systems.  As an ECLO, you will also need to complete or have completed the RNIB & City University ‘Eye Clinic Support Studies ‘ qualification: essential for the role and we will organise this for the successful candidate. For further details of the role please see the job description.

A Disclosure and Barring Service will be required which we can arrange.

We can offer you:

• A generous annual leave allowance (full time annual leave entitlement is 28 days per annum, plus bank holidays).
• Investment in your development, with training opportunities available.
• Access to an Employee Assistance Programme.
• Pension contributions matched up to 6% using the Pensions Trust.
• Annual flu vaccinations and an eye test every two years with a contribution towards work related glasses.
• A growing range of other staff benefits.
• A fun and friendly team!

For an application pack for the above post, please contact Sandra Chenery by email: schenery@sightforsurrey.org.uk or tel. 01372 377701.   Alternatively you may download the forms and job description from the Sight for Surrey website.

Please send your fully completed application and equal opportunities forms to Sandra Chenery, email address as above or by post to Sight for Surrey, Rentwood, School Lane, Fetcham, Surrey  KT22 9JX.

Sight for Surrey is an equal opportunities employer and accredited as Disability Confident.