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• Access Information and Empowerment Officer tags

Closing date: Tuesday 08 April 2025
Location: Homebased UK or office based (hybrid)
Hours: 21h per week
Salary: £24,500.00 - £28,713.99 per annum pro rata + excellent benefits
Contract: 6 months
Interview date: W/C 21/04/2025

At Guide Dogs, we believe in a world where everyone can access services and spaces without barriers. As an Access Information and Empowerment Officer, you will be at the forefront of making this a reality by supporting individuals who face discrimination or unfair treatment when trying to access public services.

In this role you will:

• Empower and Support Our Guide Dog Owners: Use your skills and expertise to assist individuals who have been refused access to services when they are accompanied by their guide dog. You’ll be the crucial link that helps them challenge unfair treatment, offering information, support, and resources.
• Make Connections: You’ll play a key role in signposting and referring blind and partially sighted people to other organisations when additional support or information is needed, ensuring people have access to a wide range of resources.
• Be the Voice of Change: Collect, record, and report data on incidents of discrimination, which will feed into national campaigns and media efforts to drive lasting change. Your reports will directly inform our strategy and response to accessibility challenges.
• Engaging with Service Providers: Providing information to service providers on how they can ensure they are opening their doors to welcome blind and partially sighted people including guide dog owners.

If you’re passionate about empowering people with sight loss, and have lived or learnt experience of sight loss, we’d love to hear from you.

This role can be homebased, with the option to work from your nearest Guide Dogs office with hybrid working arrangements depending on your preference. You’ll be working 21 hours per week, worked Monday to Friday with working pattern to be agreed.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

How to apply 

For further details on the full role and to apply visit our careers page.