Sight Service has secured the £575k South Tyneside Sensory Support contract for five years!
The tender submission followed a particularly turbulent time at Sight Service with changes across the staff team, Board and in their service delivery. As with many local authorities, South Tyneside Council is undergoing a full review of commissioned services and the repercussions of this are being felt across the voluntary sector.
This period of change, for Sight Service and the Council, demanded a new approach when designing the offer. It was an opportunity to reinvent services and make them relevant to commissioners but most importantly to service users.
As a result, and with unwavering fortitude from the Team, the bid and future delivery model embeds learning from across the sector and brings together some excellent tools from individuals and organisations. Their plans encompass;
- the Sight Loss MOT; developed by Devon In Sight this tool integrates directly with Charity Log and provides an assessment, action planning and outcome framework
- Joining the RNIB Living With Sight Loss Quality Standard Pilot – to ensure quality and consistency to participants
- An adaptation of Henshaw’s Pathway to Independence model which provides a concise evidence base alongside the tangible solutions that we provide
- The Warwick Edinburgh Mental Wellbeing Scale to measure and prove the impact our service has on individuals.
- Extensive learning from the Wilberforce Trust about the trials and errors they have experienced, particularly relating to collaborations and partnerships
Visionary have been instrumental in cascading this information and making introductions with peers across the country. This collaborative approach has not only produced an exceptionally strong (and winning) bid, it has demonstrated the willingness of the sector to share best practice and embrace collaboration for the greater good.