Crisis management overview


Edelman delivered a masterclass on managing crisis comms in a digital age to an audience of equality organisations as part of the Media Trust’s Stronger Voices Programme. The presentation outlines the 10 Golden Rules for managing a crisis situation in the digital age.

Telling a better story about charities is a NCVO guide to help inform responses to charity issues that the public are concerned about. The guide also presents findings of their research on what kind of messaging is the most effective in order to allay people’s concerns.

Crisis communications for charities – an excellent 44 page guide from CharityComms about how to be a prepared communications team in the event of a crisis – planning for rain on a sunny day.

The 10 steps of crisis communications – a simple and sensible 10 step guide from Bernstein Crisis Management pre- and post crisis.

Crisis communications plan template  from CharityComms



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