Resources so you can support visually impaired people to stay connected and equipped with knowledge and information to overcome simple tech issues.
Participant protocols for online forums and meetings
Many Visionary members are using online platforms for advice and other service delivery, video calls, social group sessions, keeping in touch forums and even for yoga sessions for the visually impaired! A variety of software is available, with the most popular being Zoom or GotoMeeting. Whilst using such platforms has been a learning curve for … Continued
Top tips for delivering minor tech support
Visionary members have pulled together some tech support tips that may help If you decide to implement your own tech support service: What device do they have? Find out exactly what the device is. Callers may not know the name of the phone or tablet they have, so you might have to be patient and … Continued
Supporting Visually Impaired people with minor tech issues
With a huge number of local organisations now delivering services online in response to the current pandemic, it is crucial that visually impaired people are supported to stay connected and equipped with knowledge and information to overcome simple tech issues. Many people experience minor tech issues with their phone, tablet, smart speakers, laptop or PC … Continued