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• Eye Care Liaison Officer (ECLO) – Whitechapel, East London

• Eye Care Liaison Officer tags

Closing date: Sunday 11 September 2022
Location: Whitechapel, East London
Hours: 36 hours per week
Salary: £31,318 per annum (inc London Weighting)
Contract: Permanent

RNIB are pleased to announce this exciting opportunity to join the ECLO team as part of the RNIB Eye Care Support Service.

This is a full time role, based in Royal London Hospital in Whitechapel.

What You’ll Be Doing

In this role, you will be a vital member of the team working with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance via the phone and digital platforms as required. Each day you will support people affected by sight loss to identify their needs, access information, and make informed choices which enable and empower them to maintain their independence.

Who You Are

You will have significant experience of delivering health or social care support services. Key to this role will be your excellent communication and relationship building skills with patients, clinicians, and a wide range of cross sector partners.

You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems.

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

• 26 days holiday per year (plus bank holidays – pro rata), which increase with service
• Excellent pension schemes
• RNIB Rewards – Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
• In-house training and development opportunities

As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.

If you have any queries about the role or application process, please contact Resourcing.Mailbox@rnib.org.uk.

Additional Information

Appointment is subject to an Enhanced Criminal Records Check and relevant barred lists check.

We’re the Royal National Institute of Blind People (RNIB) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.

One of our core values is to be led by blind and partially sighted people and we involve our customers in recruitment. Please be advised that your anonymised application may be shared internally with those involved in the recruitment process.

RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.

RNIB reserve the right to close the advert early, should we receive a sufficient number of applications.