Wakefield District Sight Aid: Sight Loss Advisor

Wakefield District Sight Aid: Sight Loss Advisor

Job title: Sight Loss Advisor

Salary scale: £19,430 – £22,658 per annum pro rata, dependent on experience (NJC Spinal Column Scales 4-5, SCP 20 and increasing annually on the 1st April each year to the top of scale 5)

Contract: 2 years

Hours: 16 hours per week, core hours flexible Monday to Thursday (some Friday working may be required dependent on client needs)

Annual holidays: 5 weeks equivalent plus Bank and Public Holidays (8 + 2) and closure days over the Christmas/New Year period

Pension: Wakefield District Sight Aid has an auto-enrolment scheme in line with Government regulation

Reports to: Chief Executive Officer

Location: Parkside Centre, Leeds Road, Outwood, Wakefield, West Yorkshire, WF1 2PN

Closing date: 26 November 2017

Interview date: W/C 4 December 2017

Job Description

The Sight Loss Advisor is responsible for the day-to-day delivery of a funding agreement we have with Wakefield Metropolitan District Council, which involves conducting home visits to assess clients’ needs and providing certain equipment. In addition, the role provides emotional support, impartial information, guidance and advocacy to visually impaired adults, their families and carers across the Wakefield district. The position is also responsible for organising and coordinating the delivery of Equipment Demonstration and Advice Days that are currently held six times a year at our Parkside premises.

Key areas of responsibility

This job description is a guide to the work you will be required to undertake and may be changed from time to time to meet changing circumstances and requirements.

Home visiting and delivery of the Wakefield Metropolitan District Council (WDMC) funding agreement:

  • Carrying out needs-led assessments and provide equipment, advice and support to service users in line with WMDC funding agreement through home visits
  • Establishing robust referral mechanisms in line with WMDC funding agreement in order that referral pathways are known and understood
  • Monitoring, recording and submitting data in line with WMDC funding agreement
  • Liaising with other voluntary agencies (e.g. RNIB, British Wireless for the Blind Fund) in accordance with WMDC funding agreement and ensure timely reporting where necessary

General advisory duties:

  • Providing emotional support, impartial information, guidance and advocacy to visually impaired people, their families and carers to help them with any difficulties that may arise following diagnosis of their eye condition
  • Providing eye health information on a range of topics and in conjunction with other practitioners
  • Offering support to facilitate access to appropriate services that will meet identified needs
  • Establishing excellent professional working relationships with health and social care professionals at all levels in order to facilitate smooth and swift referrals between departments and agencies

Equipment Demonstration and Advice Days:

  • To organise and deliver Equipment Demonstration and Advice Days at agreed times and venues
  • To ensure appropriate follow up visits or calls to event attendees
  • To coordinate orders and requests for information from event visitors
  • To collate and deliver for processing, the cash/payments from each event
  • To ensure the availability of the appropriate range of equipment for events

Other duties:

  • To identify safeguarding issues and deal with these in accordance with Wakefield District Sight Aid’s Safeguarding Adults at Risk policy
  • To carry out the duties of the post with due regard to the Code of Conduct, Equal Opportunities Policy and all other Wakefield District Sight Aid policies
  • Maintain confidentiality of information of Wakefield District Sight Aid’s members, families and carers at all times
  • To attend supervision and training sessions as agreed with management
  • To attend staff and other meetings and take minutes where necessary
  • Undertake any other duties commensurate with the post

Special conditions:

Please note this role requires an enhanced criminal record check which includes a check of the adults barred list as the post-holder will provide advice and guidance to adults with sight loss in relation to personal care.

Person specification – experience and qualifications


  • Basic education, numerate and literate with GCSE English and Maths or equivalent
  • An RNIB & City University Eye Clinic Support Studies qualification or willingness to attend the course and obtain the qualification


  • Experience of person-centred planning and assessment of need
  • Experience of providing advice and information to the public both in the home and in open forums on all topics relating to sight loss
  • Ability to maintain a broad base of knowledge across relevant topics, proactively fill any knowledge gaps and keep up with developments in relevant fields
  • Experience of working with people with sight loss
  • Knowledge of main areas of disadvantage faced by people living with sight loss, and the effects that sight loss can have on people at various stages of life
  • Experience of producing written and electronic based reports
  • Experience of empowering individuals to reach their goals
  • Experience of networking and developing meaningful partnerships
  • Experience of organising time effectively, creating work schedules, prioritising workload to best meet client demand and need, and meet deadlines in a hectic environment
  • Ability to communicate effectively across all formats using plain language and adapting style to suit the audience and communication channel

For more information and for an application form please contact Bev Poppleton at admin@wdsa.org.uk or call 01924 215555